如何回复亚马逊上的客户1星差评review？AI自动生成拯救灾难的亚马逊回复模板！

亚马逊客户如果给了1星差评，说明客户对你的产品是非常不满意！如果这时候你再及时与客户进行深入沟通，说不定能极大程度上消除误会缓解矛盾！

及时回复客户在亚马逊上留下的评论非常重要，我们亚马逊卖家一直苦苦追寻有海外客户在自己的listing上写下评论，但是并没有想过怎么去热情洋溢回复这些评论。

今天哟派出海就结合Jasper AI这个人工智能软件，帮你在60秒内撰写高质量的亚马逊评论模板！

我们在亚马逊上找一个好评的例子，就拿狗狗床铺来作为案例。

这个客户留下的1星差评内容是：

客户留下的内容是

We purchased this bed for our new puppy. She’s a cane corso so she needs a big durable bed. The product is definitely not 2in of memory foam or of any cushioning. The inner cushioning is very thin. You can tell that the product was previously returned as the box was retapped. We were looking forward to her using this bed but it literally has no cushioning for comfort. I will go to a local pet store and purchase her a bed instead.

我们登录Jasper AI的后台，准备开始就这条客户评论，生成给客户的反馈：

找到Jasper AI的Review Responder模块

我们把客户的评论内容、客户名字和评分输入Jasper AI，然后点击生成回复。

不到10秒钟的功夫，我们就生成了一大堆的回复文案，基本可以直接使用。

这里我粘贴给大家看看。

版本1：

Thank you for your review, Tyeisha. We’re sorry to hear that you were disappointed with the comfort of the yooopaaa bed. The memory foam layer is 2 inches thick as described on our website, and we’re sorry if it appeared otherwise to you when you received the product. Our beds are designed to be durable and long-lasting, and we appreciate your feedback as it helps us improve our products.

版本2：

Hello Tyeisha,

I’m sorry to hear that you were disappointed with your purchase of the yooopaaa Memory Foam Bed. We strive to offer our customers high quality products and excellent customer service, and it sounds as though we did not meet your expectations in this case. I would absolutely like to help you resolve this issue. Please contact me at your earliest convenience so that we may discuss a resolution.

版本3：

Hi Tyeisha,

Thank you for your review of the yooopaaa Memory Foam Dog Bed. We’re sorry to hear that you were disappointed with the comfort and quality of this product. Our beds are designed to provide plenty of support and comfort for dogs of all sizes, but we understand that some pets may prefer a softer surface. If you’re not satisfied with your purchase, please feel free to reach out to our customer service team for assistance. We’d be happy to help you find a bed that better meets your needs and expectations.

Thank you for choosing yooopaaa, and we hope your pup enjoys their new bed!

版本4：

Thank you for your review, Tyeisha. I’m sorry to hear that you were disappointed with the comfort of the yooopaaa bed. We strive to create a durable and comfortable product and we’re sorry to hear that it did not meet your expectations.

Please know that we value your feedback and would love to help you find a bed that is more comfortable for your pup. Please feel free to reach out to our customer service team at any time for assistance.

是不是写的非常感人真情实意？这就是人工智能科技的力量！

你可以免费注册一个Jasper Ai账号，拿自己产品的一些评论去测试一下，相信你会有意想不到的惊喜！

好的，关注哟派出海，我们还有20+外贸推广营销小工具来帮助大家提升效率！