如何回复亚马逊上的客户2星差评review？AI自动生成挽留客户的亚马逊回复模板！

亚马逊客户如果给了2星差评，说明客户对你的产品是非常不满意！如果这时候你再及时与客户进行深入沟通，说不定有一定几率挽回客户！

及时回复客户在亚马逊上留下的评论非常重要，我们亚马逊卖家一直苦苦追寻有海外客户在自己的listing上写下评论，但是并没有想过怎么去热情洋溢回复这些评论。

今天哟派出海就结合Jasper AI这个人工智能软件，帮你在60秒内撰写高质量的亚马逊评论模板！

我们在亚马逊上找一个好评的例子，就拿狗狗床铺来作为案例。

这个客户留下的2星差评内容是：

客户的抱怨是

My dog chewed through the cover in a day. It’s a thin cover that is removable to be able to wash (I liked that feature) but it was not waterproof and it she ripped it super fast, it felt kinda cheap. The inside is this cheap memory foam I’m not quite impressed. My puppy is 5 months and sometimes chews on things, but doesn’t do it abnormally so I feel like it is safe to recommend this for dog owners who have completely trained and non curious dogs. My elder dog prob would’ve made this last a lot longer

我们登录Jasper AI的后台，准备开始就这条客户评论，生成给客户的反馈：

找到Jasper AI的Review Responder模块

我们把客户的评论内容、客户名字和评分输入Jasper AI，然后点击生成回复。

不到10秒钟的功夫，我们就生成了一大堆的回复文案，基本可以直接使用。

这里我粘贴给大家看看。

版本1：

Hi Rachel,

Thanks for your honest feedback on our yooopaaa bed. We’re sorry to hear that your dog managed to chew through the cover and that you were not satisfied with the quality of the memory foam.

We would love to get more information from you about what may have led your dog to chew through the cover so quickly as this is not something we typically see. If you could email us at [email protected] with some additional details, we’ll be happy to look into it further.

In the meantime, we hope you’ll consider trying out one of our other products which may better suit your needs. Thanks again for taking the time to share your thoughts with us.

版本2：

Hi Rachel, thanks for your review of our yooopaaa Memory Foam Dog Bed. We’re sorry to hear that your dog managed to chew through the cover and that you’re not happy with the quality of the memory foam.

We would love to get more information from you about how long your elder dog might have been able to use it for without chewing. Also, if you could send a picture of the damage done we can forward this on to our product development team and see if there’s anything we can learn from it.

Please email us at info@yooopaaa.com and we’ll be in touch.

版本3：

Thank you for your honest feedback, Rachel. We’re sorry to hear that the cover on your yooopaaa didn’t meet your expectations and that your dog was able to chew through it. Our covers are made from a durable fabric and are meant to be chew-resistant, but we understand that some dogs are more determined than others.

The memory foam inside our pads is also meant to be durable, but we’re sorry to hear that it didn’t meet your expectations either. We would love to hear more about what you didn’t like about it and how we could improve in the future.

Please feel free to reach out to us at support@yooopaaa.com if you have any other questions or concerns about your yooopaaa pad.

版本4：

Hi Rachel, thanks for your review of the yooopaaa Memory Foam Pet Bed. We’re sorry to hear that your dog managed to chew through the cover so quickly and that you’re not happy with the quality of the memory foam.

We would love to get more information from you about what kind of dog you have and how it was able to chew through the cover. If you could email us at [email protected] with some pictures and/or a video of your dog chewing on the bed, we’ll be happy to take a look and see if there’s something we can do to improve its durability.

是不是写的非常诚恳？这就是人工智能科技的力量！

你可以免费注册一个Jasper Ai账号，拿自己产品的一些评论去测试一下，相信你会有意想不到的惊喜！

好的，关注哟派出海，我们还有20+外贸推广营销小工具来帮助大家提升效率！